Case Study Snapshot
- Role: Director of Quality Insights
- Sector: Fresh Produce and Fruit Breeding
- Markets: USA and Spain
- Search Type: Exclusive Retained Executive Search
- Outcome: Senior quality leader appointed from a competitor organisation
Supporting Global Transformation Through Quality Intelligence
During a period of organisational transformation, our client was undertaking multiple senior appointments across its international operations. Working closely with the CEO and newly appointed Chief HR Officer, LCR International supported the business in strengthening its leadership structure.
A key priority was the appointment of a Director of Quality Insights to guide licensed operations through data-driven quality improvement and strengthen retail alignment.
Given the strategic importance of the role, the client engaged LCR International under the direct oversight of Lucy Robinson.
________________________________________
A Highly Competitive and International Brief
The successful candidate needed deep expertise in quality systems, performance analytics, and retail compliance, combined with strong leadership capability and international experience.
The role required influence across multiple geographies and close collaboration with licensees and commercial teams. Strong competition for senior quality leaders and compressed timelines added further complexity.
At the client’s request, the search included targeted engagement with professionals working for direct competitors.
________________________________________
Defining Strategy and Mapping Global Talent
LCR commenced the assignment with a detailed briefing involving senior leadership. This clarified expectations, performance objectives, and cultural alignment, while also establishing target organisations and geographic priorities.
Using our specialist knowledge of the fruit breeding and fresh produce sectors, we conducted comprehensive market mapping across North America and Europe.
All candidate engagement was handled discreetly and professionally to ensure confidentiality and protect commercial interests.
________________________________________
Delivering a Strategically Aligned Quality Leader
Through structured interviews and formal assessments, LCR developed a high-quality shortlist of executive-level candidates.
The successful candidate, appointed directly from a competitor organisation, demonstrated strong alignment with the client’s standards, leadership expectations, and long-term priorities.
Following appointment, the new Director of Quality Insights strengthened internal reporting frameworks, enhanced quality governance, and contributed to the development of new systems and processes.
This appointment has improved the organisation’s ability to manage quality performance consistently across global operations.
